A SiriusXM Update Sent Some Audi Screens Into a Forced-Reboot Loop For Months

Original story by: Slashdot.org Last updated: Oct 23, 2025

Context: A reader reported their 2020 Audi A4's infotainment system repeatedly rebooting. This issue was linked to a compatibility problem stemming from a SiriusXM app update and subsequent revert. Audi has since addressed the problem, but it highlights the complexities of in-car software interactions.
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Detailed Summary:
- Multiple Audi owners experienced their infotainment screens randomly restarting, with discussions appearing on platforms like Reddit and Audiworld forums over several months.
- Audi's official recall and service action regarding this issue were issued in the summer.
- The root cause was identified as a SiriusXM app update intended for newer Audi infotainment software versions. However, not all vehicles were running the latest software, leading to compatibility conflicts.
- SiriusXM subsequently reverted to a previous version, but this did not entirely resolve the problem for all affected owners.
- Audi states the issue originated with the SiriusXM app update. However, the automaker acknowledges some responsibility due to the diverse software versions present in their vehicles.
- Audi recommends a MMI (Multi Media Interface) software update to prevent recurrence, as the interaction between the two versions (updated and reverted) appears to be the source of the problem.